E-commerce Website Packages

Yes. Every package supports an unlimited number of products and categories, with no per-product or per-category charges from us. Product options such as sizes and colors, prices and stock levels can be managed in your store CMS. Hosting storage and performance limits still apply; a larger catalog may need a hosting upgrade.

Yes. We provide product entry during the first month after your store launches, using the product names, descriptions, images, prices, options and stock information you supply. We agree the upload schedule and catalog preparation before launch. Product photography, copywriting, translation and preparing incomplete data are separate. You can continue adding products yourself at any time; further entry services after the first month are agreed separately.

Every store includes a CMS, products and categories, product options and stock management, a shopping cart, customer accounts and order history, order management, coupons, order email notifications, basic store SEO, basic store analytics, SSL setup, contact forms and WhatsApp or social links. We configure the agreed standard content pages and your supplied shipping, returns and privacy policy text. Before launch, we test the agreed checkout, payment, shipping, coupons and order email flow.

Yes. Store hosting and a .com domain are included with every package, subject to domain availability. Basic includes 5 GB storage / 50 GB transfer, Standard 10 GB / 100 GB, Business 15 GB / 150 GB and Premium 20 GB / 200 GB. The initial included hosting and domain period, email facilities and renewal charges are confirmed in writing before work begins. Existing domain use or transfer can be agreed. Renewals are separate from the one-time development fee.

We configure the agreed supported payment methods, including online payment or cash on delivery where applicable, and the agreed shipping zones and rates. Merchant accounts, gateway approval, transaction fees and courier contracts are handled by you; custom integrations are separate. Basic uses Arabic or English. Standard, Business and Premium cover Arabic and English across the agreed catalog, cart and checkout. You supply approved content in the required languages; translation is agreed separately.

Yes. Handover includes practical training on adding products and categories, changing prices and stock, managing orders and coupons, and updating the agreed store content. The session format and handover materials are confirmed before delivery.

Your first 3 months of Store Care include updates, backups, security checks and minor text or image changes. Technical support lasts 1 year for faults in the store and included app we deliver. Product entry is included during the first month as described above. Ongoing care, new functionality, major changes and third-party services are agreed separately.

Business and Premium include logo design or redesign, a business card, letterhead and envelope. Logo work includes 2 initial concepts, 2 revision rounds and final logo files, matching our website package offer. Stationery is design only; printing is separate. Basic includes 1 store design revision round; Standard, Business and Premium include 2 within the agreed brief. Premium app screens, revisions and approval stages are confirmed in the proposal.

Standard includes 1 month, Business 2 months and Premium 3 months of campaign setup and management. Basic does not include free ads management. The free period starts when your campaign goes live. We agree the platform, campaign scope, tracking requirements and advertising budget before launch. Advertising spend is paid by you directly to the platform. Any management fee after the included period is confirmed before the campaign starts; continuation is optional.

Premium is the same package as Commerce App on our Mobile App pricing page, with the same regional price and scope. It includes a bilingual iOS and Android shopping app connected to your store, with product options, search and filtering, stock and orders, customer accounts, order history, cart, checkout and agreed order notifications. The agreed app screen set and 2 design revision rounds before development are included. The first 3 months also include routine app checks, minor text/image changes and agreed maintenance. Account setup, testing and management training are included. Publishing assistance is included; Apple and Google developer accounts are owned by you and their fees are separate. App screens, publishing tasks and any paid services are confirmed before development. Store approval and review timing are controlled by Apple and Google. Additional app features are quoted separately.

Abandoned-cart recovery, loyalty programs, custom courier integrations, accounting or ERP connections and other advanced features are available by agreement. Custom development, paid extensions, subscriptions, photography, content production and services outside the package scope are quoted separately before work begins.